FAQ

Due to the digital nature of the products, all sales are final. There is no refund and no exchange. If you have any question or concern with our products, please contact us from the “Contact Us” page. We are happy to help and support you.

Due to the digital nature of our products and the immediate access provided after purchase, all sales are final. We do not offer refunds or exchanges on Custom GPTs, ChatGPT Skills, AI tools, software, training, courses, workshops, or other digital products.

We encourage you to review the product description, features, requirements, and any available demos before purchasing to make sure the product is right for you.

If you experience a technical issue with one of our products, please contact us. We’re happy to help troubleshoot the issue and, when applicable, provide fixes or updates.

For our software and AI tools, we also regularly make improvements based on customer feedback. When lifetime updates are included with your purchase, you’ll receive eligible future updates at no additional charge.

Some of our Custom GPTs, ChatGPT Skills, AI tools, software, and training may rely on or be designed for third-party platforms and services, such as ChatGPT, Gemini, Claude, Canva, or other AI and technology platforms.

These third-party companies may change their features, models, interfaces, pricing, account requirements, usage limits, or availability at any time. These changes are outside of our control and are not grounds for a refund.

When reasonably possible, we may provide updates, revised instructions, or alternative workflows to help our products continue working with currently supported platforms. However, we cannot guarantee the continued availability or functionality of any third-party service or feature.

Purchasing one of our products does not include a subscription to, paid access to, or usage fees for any required third-party platform unless specifically stated on the product page.

Please contact us for help! We want you to be able to use what you purchased.

If you’re having an access or technical problem, send us a description of the issue and, if helpful, a screenshot of what you’re seeing. We’ll do our best to troubleshoot the problem and help you get started.

Yes, all the PLR template files are in Canva and/or PowerPoint format. You can edit the source file, customize the colors and fonts, and re-brand it as your own planner product in PDF format.

Yes, all our PLR planner templates come with Commercial license. It means that you can sell the finished flattened planner as PDF format printable on Etsy, Shopify and your own website.

Our PLR Planner templates come in US Letter 8.5 x 11 size. Some of our templates include additional sizes. Please see the detail from each product description.

Our PLR Planner templates use only 100% Free fonts or Free Commercial Use fonts. A PDF with the list of fonts used, along with the font download link, is included in each product purchase. Please ensure you download the fonts on your computer before opening the PowerPoint source file to get the same look as the product images.